Outreach Services

The North Iowa Community Action Outreach Program provides information and referral services as well as access to emergency financial assistance. A variety of applications can be completed at the Outreach Centers depending on the availability of funds including:

Low Income Home Energy Assistance provides financial assistance with winter heating costs by paying a portion of the primary heating bill and may also assist by paying for emergency furnace repairs or furnace replacement in life-threatening situations for eligible households.
Emergency Financial Assistance may be available to eligible households to assist with emergency rent, mortgage payments or utility bills as well as with security deposits.  Repayment may be required.
• United Way Housing Assistance may be available to eligible families who are at risk of being homeless.
FREE Tax Preparation Services exists to provide free income tax services to income eligible--low to moderate income households in February through April.

  My Community Ride
This transportation assistance program was developed to meet community needs that combat social influences of health with the purpose of supporting access to care. The program is sponsored by MercyOne Community Benefit Ministry to support the implementation plan of meeting unmet needs in the community.  For more information, click here.

2020 CSBG Cares Act Application

For more information please call (800) 873-1899 or contact an outreach office in your area.

Outreach Links and Resources

The National Council for Aging Care


Office Locations:

Butler County

Outreach Office
219 N. Mather
P.O. Box 187
Clarksville, Iowa 50619
Phone: (319) 278-4606
Toll Free: (800) 873-1899
Fax: (319) 278-4615

Cerro Gordo

Family Resource Center
100 1st Street NW, Suite 140
Mason City, Iowa 50401
Phone: (641) 423-7766
Toll Free: (800) 873-1899
Fax: (641) 423-7767

Franklin County

Outreach Office
123 1st Ave SW
P.O. Box 384
Hampton, Iowa 50441
Phone: (641) 456-3431
Toll Free: (800) 873-1899
Fax: (641) 456-3431

Floyd County

Outreach Office
404 N. Jackson
PO Box 473
Charles City, IA 50616
Phone: (641) 228-2893
Toll Free: (800) 873-1899
Fax: (641) 228-2893

Hancock County

Garner Public Library
416 State Street
Garner, IA 50438
Phone: (641) 923-2850
Toll Free: (800) 873-1899
**Call for days and times. Send all mail to Winnebago County Outreach

Kossuth County

Outreach Office
117 East Call St
P. O. Box 98
Algona, Iowa 50511
Phone: (515) 295-2531
Toll Free: (800) 873-1899
Fax: (515) 295-2531

Mitchell County

Osage Public Library
406 Main Street
Osage, IA 50461
Phone: (641) 228-2893
Toll Free: (800) 873-1899
**Call for days and times. Send all mail to Floyd County Outreach.

Winnebago County

Outreach Office
135 School St
PO Box 331
Forest City, IA 50436
Phone: (641) 585-5863
Toll Free: (800) 873-1899
Fax: (641) 585-1803

Worth County

First Lutheran Church
309 9th Street North
Northwood, IA 50453
Phone: (641) 228-2893
Toll Free: (800) 873-1899
**Call for days and times. Send all mail to Floyd County Outreach.